Introducing our new name: LloydsDirect, now part of Pharmacy2U
Find out more
Let’s simplify your NHS prescriptions
We take care of your friend’s NHS prescriptions, and they think you’d love us, too. Join them, and over half a million patients who trust us with their medicines. Make the switch today.
How it works
Discover our handy guide to hassle-free medicine management, ordering and (free!) delivery.
Why choose us?
Easy ordering
On our website or our app, with free, trackable delivery via Royal Mail.
Handy reminders
To let you know when it’s time to reorder, helping you stay on top of your medicines.
Look after loved ones
Manage your whole family’s medicines in one place with your central account.
Part of the NHS family
Tried, trusted and at no extra cost to the NHS, you can always rely on us.
Prescriptions made personal
At LloydsDirect, we’re here to support you at every step through your prescription management. To speak to someone, simply log in to your account and send us a message.
The LloydsDirect difference
Handled with care
Our dedicated pharmacy team checks your medicine several times to make sure it’s correct before posting out your order.
Delivered within days
Our average time from order to delivery is 4 days. But to be sure, we recommend ordering 10 to 14 days ahead.
Urgent medicines managed
We’ll upgrade postage for urgent medicines to Royal Mail Tracked 24 at no extra cost, or you can collect it at your local pharmacy.
What our patients say
Brilliant
So pleased I found out about this service. Has been a godsend for my 94 year old mum. Would definitely recommend. Thank you so much.
Sue
October 2023
Helpful and friendly
They have answered all questions or queries quickly, and are always helpful and friendly. I would recommend LloydsDirect to everyone.
Samantha
September 2020
Excellent service
Easy to use. Regular reminders received. Quick delivery. Highly recommended.
David
May 2022
Brilliant
So pleased I found out about this service. Has been a godsend for my 94 year old mum. Would definitely recommend. Thank you so much.
Sue
October 2023
Helpful and friendly
They have answered all questions or queries quickly, and are always helpful and friendly. I would recommend LloydsDirect to everyone.
Samantha
September 2020
Excellent service
Easy to use. Regular reminders received. Quick delivery. Highly recommended.
David
May 2022
Brilliant
So pleased I found out about this service. Has been a godsend for my 94 year old mum. Would definitely recommend. Thank you so much.
Sue
October 2023
Helpful and friendly
They have answered all questions or queries quickly, and are always helpful and friendly. I would recommend LloydsDirect to everyone.
Samantha
September 2020
FAQs
LloydsDirect recognises the importance of keeping safe and secure the information collected about you. We have put in place effective security features. We use 256-AES SSL encryption to transfer your information between your phone and our servers. Access to this information is restricted to authorised people.
You can order medicine for others directly from your own account by logging in, selecting ‘Add another person’, and following the instructions on screen.
As a GPhC regulated pharmacy, we take great care when posting your medicine. We use secure, sustainable packaging and send your prescriptions with Royal Mail, the nation’s most trusted postal service. All of this at no extra cost to you or the NHS.
After letting us know what medicines you need, we’ll get in touch with your GP to confirm your order. Once they’ve checked it’s correct, they’ll send us an electronic prescription. We’ll then ask you to pay, unless you’re exempt.
Before signing up to LloydsDirect, you need to be registered with a GP in England.
To sign up, go to lloydsdirect.co.uk, or download the LloydsDirect app from the Apple App Store or Google Play Store.
Signing up is completely free. Once you’ve created your account, you can access it through our website or app at any time. You can also add family members and friends to your account, and order medicine for them too.
Health in the palm of your hand
Download the LloydsDirect app to get handy reminders to take your medicine. Customise them to suit your schedule, and turn them off at any time.
