Introducing our new name: LloydsDirect, now part of Pharmacy2U

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NHS prescriptions without the hassle

Order, track and get reminders for your repeat prescriptions with LloydsDirect. Plus get your medicine delivered, for free.

Sign up for free

How LloydsDirect works

1. Order your medicine

Sign up on this website or download our app, then place your order.

2. Your GP approves

After checking your order, your GP sends us an electronic prescription.

3. Receive your medicine

We deliver, for free. We use Royal Mail’s tracked services so you know where your parcel is.

We work with your GP

You can order medicine through LloydsDirect if your GP supports electronic prescriptions. At the moment, that's 96% of GPs in England. And don't worry about telling your GP that you’re switching to LloydsDirect – we’ll do that for you.

Everything in one place

Request prescriptions, track your orders and get reminders to take your medicine, all from our mobile app or website.

Free prescription delivery

Delivery is free on all prescription medicines, including ones that are kept in the fridge. We deliver from our central pharmacy to any address in the UK.

Always order in time

You’ll get a reminder to order your next prescription 10 days before you’re due to run out. So your next order should arrive with time to spare.

Look after loved ones

Manage your whole family’s prescriptions from your LloydsDirect account. Get their medicine delivered to you, or send it directly to them.

Get help from humans

Have a question? Our friendly Patient Care advisors and pharmacists are here to help. Get advice by phone, email, or in-app messenger.

Keeping people and the planet in mind

We’re a certified B Corp, meaning we’re part of a global community that’s making business a force for good.

What our patients say

It’s quick and easy

I get notified when it’s time to re-order, just one click and the prescription is posted out with no hassle.


May 2022

Superb service

Takes away the worry about running out of my prescription. Very easy!


May 2022

Thank you

It's such a big help knowing that you are doing everything for me and I don't have to worry.


May 2022

It is wonderful

It is wonderful having a service that takes orders by email and delivers within a week.

Rachel K.

December 2020

Great service

Brilliant service. Easy and convenient ordering process. No more hassle.

Mahedi Hasan

May 2021

Excellent service

Easy to use. Regular reminders received. Quick delivery. Highly recommended.


May 2022

Excellent service

Saves me having to queue up at the pharmacy. Also on time through the post Thank you.

Billy K.

December 2020

Easy app to use

Fuss-free and medication always delivered correctly and on time.

Angie T.

December 2020

Read more reviews
Mobile phone with a medicine reminder from the LloydsDirect (formerly Echo) app

Keep your health on track

Download the LloydsDirect app to get handy reminders to take your medicine. Customise them to suit your schedule, and turn them off at any time.

Download on the App StoreGet it on Google Play

Join the half a million people who already trust us with their NHS prescriptions

Easy online ordering

Free tracked delivery

Reminders to order

Sign up for free