How LloydsDirect works


Create an account

2 to 3 minutes

Download our mobile app or sign up on our website. You’ll need to be registered at a GP surgery in England.


Order your medicine

2 to 3 minutes

Tell us which repeat prescriptions you need. Use the medicine search on our website, or use our mobile app to scan the barcode on a medicine packet.


Your GP approves

1 to 2 days

We’ll get in touch with your GP to confirm your order. Once they’ve checked it’s correct, they’ll send us an electronic prescription. We’ll then ask you to pay, unless you’re exempt.


Over to our pharmacists

1 to 2 days

For deliveries, we’ll prepare and post your medicine from our central pharmacy. If you’re collecting at LloydsPharmacy, your medicine will be prepared in store.


Delivery or collection

2 to 3 days

Deliveries are sent by Royal Mail tracked, using letterbox friendly packaging whenever possible. For collections, your chosen LloydsPharmacy will let you know when your medicine is ready.


Get reminders to order

You’ll get a reminder to order your next prescription 10 days before you’re due to run out. Don’t take your medicine regularly? Just order when it suits you.

Join the half a million people who already trust us with their NHS prescriptions

Easy online ordering

Free delivery or collection

Reminders to order

Sign up for free