How LloydsDirect works
1
Create an account
2 to 3 minutes
Download our mobile app or sign up on our website. You’ll need to be registered at a GP surgery in England.
2
Order your medicine
2 to 3 minutes
Tell us which repeat prescriptions you need. Use the medicine search on our website, or use our mobile app to scan the barcode on a medicine packet.
3
Your GP approves
1 to 2 days
We’ll get in touch with your GP to confirm your order. Once they’ve checked it’s correct, they’ll send us an electronic prescription. We’ll then ask you to pay, unless you’re exempt.
4
Over to our pharmacists
1 to 2 days
For deliveries, we’ll prepare and post your medicine from our central pharmacy. If you’re collecting at LloydsPharmacy, your medicine will be prepared in store.
5
Delivery or collection
2 to 3 days
Deliveries are sent by Royal Mail tracked, using letterbox friendly packaging whenever possible. For collections, your chosen LloydsPharmacy will let you know when your medicine is ready.
6
Get reminders to order
You’ll get a reminder to order your next prescription 10 days before you’re due to run out. Don’t take your medicine regularly? Just order when it suits you.