We’re all about making people’s lives easier, no matter how familiar they are with technology. That's why we’re on a mission to build healthcare that’s simple and accessible for everyone.
Many brilliant ideas were born at a kitchen table. Simplifying NHS prescriptions was one of them, and that’s how Echo, a plucky start-up, was founded in 2015.
Since then, a lot has changed. We’re now part of the LloydsPharmacy family and are called LloydsDirect. We still make prescriptions hassle-free, but for a lot more people – over 600,000 to be precise. Though we’ve grown so much, we’ve remained mindful of our impact on people and the planet. So we were thrilled to become a certified B Corp in 2022. As a B Corp, we’re committed to doing business ethically, now and in the future.
And there’s more we’re working on. Our vision is to create a world where people are empowered to be healthier. It’s big and ambitious, but we’re up for a challenge. Stay tuned to see how we’re getting on.
Online pharmacies can often seem like faceless websites. But we prefer the human touch.
That’s why we prepare, pack and post your medicine by hand. And our team of over 30 Patient Care advisors is here to help you.
By simplifying repeat prescriptions, we’re not just making things easier for you, we’re also helping the NHS become more efficient.
And we do this at no extra cost to you or the NHS. In fact, we cover all packaging and delivery costs ourselves.
At LloydsDirect, we regularly ask for feedback from the people who use our service. Because when you share your experiences and help us test new features, we can build a pharmacy that works for you.
Want to get involved? Send an email to firstname.lastname@example.org
Read our 2022 Patient Satisfaction Survey
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