Healthcare built to be helpful

We’re all about making people’s lives easier, no matter how familiar they are with technology. That's why we’re on a mission to build healthcare that’s simple and accessible for everyone.

section divider

Our journey so far

Many brilliant ideas were born at a kitchen table. Simplifying NHS prescriptions was one of them, and that’s how Echo, a plucky start-up, was founded in 2015.

Since then, a lot has changed. We’re now part of the LloydsPharmacy family and are called LloydsDirect. We still make prescriptions hassle-free, but for a lot more people – over 600,000 to be precise. Though we’ve grown so much, we’ve remained mindful of our impact on people and the planet. So we were thrilled to become a certified B Corp in 2022. As a B Corp, we’re committed to doing business ethically, now and in the future.

And there’s more we’re working on. Our vision is to create a world where people are empowered to be healthier. It’s big and ambitious, but we’re up for a challenge. Stay tuned to see how we’re getting on.

Real people power

Online pharmacies can often seem like faceless websites. But we prefer the human touch.

That’s why we prepare, pack and post your medicine by hand. And our team of over 30 Patient Care advisors is here to help you.

Supporting the NHS

By simplifying repeat prescriptions, we’re not just making things easier for you, we’re also helping the NHS become more efficient.

And we do this at no extra cost to you or the NHS. In fact, we cover all packaging and delivery costs ourselves.

Have your say in the future of LloydsDirect

At LloydsDirect, we regularly ask for feedback from the people who use our service. Because when you share your experiences and help us test new features, we can build a pharmacy that works for you.

Want to get involved? Send an email to research@lloydsdirect.co.uk

Read our 2022 Patient Satisfaction Survey

Join the half a million people who already trust us with their NHS prescriptions

Easy online ordering

Free tracked delivery

Reminders to order

Sign up for free