Introducing our new name: LloydsDirect, now part of Pharmacy2U
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Your NHS prescription made easy
LloydsDirect is now part of Pharmacy2U. Order, track, and get reminders for your repeat prescriptions, and enjoy free delivery.
How Pharmacy2U works
1. Create your account and order your medicine
It takes just minutes to sign up on the Pharmacy2U website, or download app, then place your order.
2. Your GP approves
Once your GP approves your request, usually within 48 hours, Pharmacy2U will begin preparing your order.
3. Free, tracked delivery
After your order has been checked and dispensed, they will be delivered for free to your door using Royal Mail's 24hr or 48hr Tracked service.
We work with your GP
You can order medicine through Pharmacy2U if your GP supports electronic prescriptions. At the moment, that's over 95% of GPs in England. And don't worry about telling your GP that you’re switching to Pharmacy2U – we’ll do that for you.
Everything in one place
Request prescriptions, track your orders, and get reminders to re-order your medicine, all from our mobile app or website.
Free delivery to your door
Your medicine will be delivered right to your door using Royal Mail's Tracked 24hr or 48hr service.
Always order in time
You’ll get a handy reminder to order your next prescription in plenty of time before you’re due to run out.
Look after your loved ones
Manage your whole family’s prescriptions from your Pharmacy2U Family Account. Get their medicine delivered to their door, or directly to you.
Get help from our friendly team
Our friendly Customer Care team and pharmacists are here to help. Get advice by phone, email, or via our app.
Lloyds Direct joins Pharmacy2U
Lloyds Direct is now proudly a part of Pharmacy2U: the UK’s largest digital pharmacy whose mission is to make healthcare more accessible for the whole family.
What our patients say
Great!
Always had a really good experience using Pharmacy2U. I love the reminder text to order repeat prescriptions too.
Louise
July 2025
Completely trouble free ordering
Completely trouble free ordering prescriptions. Everything arrives on time. The process from start to finish makes things so much easier for me.
SC
July 2025
Fantastic impressive service
Fantastic impressive service from ordering at Pharmacy2U through to fast efficient delivery by Royal Mail best thing I did signing up to this for my regular prescriptions.
Beverley
August 2025
Excellent service and so easy to order
Excellent service and so easy to order my prescriptions always arrives on time thanks.
Jennifer
July 2025
I am delighted with this service
The system is comprehensive and extremely efficient. The correct prescriptions arrive within a few days. I am delighted with this service.
Paul
June 2025
To me this service is life changing
To me this service is life changing, it's quick and efficient, I cannot understand why people still queue at pharmacies for repeat prescriptions , Thank you.
Paul
August 2025
10/10 & a Gold Star
Easy to set up an account. pharmacy2u / surgery liaison excellent. Prescriptions came through the letter box. So much better for me as I'm not mobile.
David
August 2025
The service from Pharmacy2U is excellent
The service from Pharmacy2U is excellent. Saves a lot of time going to the pharmacy waiting in a queue, only to find they haven't got items in stock and having to go back. I can order my medication on line and it is delivered to my door. No chasing prescriptions up at the Doctors. Amazing 😊 Saves fuel too.
Carol
May 2025
Keep your health on track
Download the Pharmacy2U app to get handy reminders to order your medicine. Customise them to suit your schedule, and turn them off at any time.
