Introducing our new name: LloydsDirect, now part of Pharmacy2U
Find out more
NHS prescriptions without the hassle from LloydsDirect (formerly Echo)
Order, track and get reminders for your repeat prescriptions. Plus get your medicine delivered, for free.
How LloydsDirect (formerly Echo) works
1. Order your medicine
Sign up on this website or download our app, then place your order.
2. Your GP approves
After checking your order, your GP sends us an electronic prescription.
3. Receive your medicine
We deliver, for free. Or you can choose to collect it at your local LloydsPharmacy.
We work with your GP
You can order medicine through Pharmacy2U if your GP supports electronic prescriptions. At the moment, that's over 95% of GPs in England. And don't worry about telling your GP that you’re switching to Pharmacy2U – we’ll do that for you.
We work with your GP
You can order medicine through Pharmacy2U if your GP supports electronic prescriptions. At the moment, that's over 95% of GPs in England. And don't worry about telling your GP that you’re switching to Pharmacy2U – we’ll do that for you.
Everything in one place
Request prescriptions, track your orders, and get reminders to re-order your medicine, all from our mobile app or website.
Free delivery to your door
Your medicine will be delivered right to your door using Royal Mail's Tracked 24hr or 48hr service.
Always order in time
You’ll get a handy reminder to order your next prescription in plenty of time before you’re due to run out.
Look after your loved ones
Manage your whole family’s prescriptions from your Pharmacy2U Family Account. Get their medicine delivered to their door, or directly to you.
Get help from our friendly team
Our friendly Customer Care team and pharmacists are here to help. Get advice by phone, email, or via our app.
What our patients say
Great!
Always had a really good experience using Pharmacy2U. I love the reminder text to order repeat prescriptions too.
Louise
July 2025
Completely trouble free ordering
Completely trouble free ordering prescriptions. Everything arrives on time. The process from start to finish makes things so much easier for me.
SC
July 2025
Fantastic impressive service
Fantastic impressive service from ordering at Pharmacy2U through to fast efficient delivery by Royal Mail best thing I did signing up to this for my regular prescriptions.
Beverley
August 2025
Excellent service and so easy to order
Excellent service and so easy to order my prescriptions always arrives on time thanks.
Jennifer
July 2025
I am delighted with this service
The system is comprehensive and extremely efficient. The correct prescriptions arrive within a few days. I am delighted with this service.
Paul
June 2025
To me this service is life changing
To me this service is life changing, it's quick and efficient, I cannot understand why people still queue at pharmacies for repeat prescriptions , Thank you.
Paul
August 2025
10/10 & a Gold Star
Easy to set up an account. pharmacy2u / surgery liaison excellent. Prescriptions came through the letter box. So much better for me as I'm not mobile.
David
August 2025
The service from Pharmacy2U is excellent
The service from Pharmacy2U is excellent. Saves a lot of time going to the pharmacy waiting in a queue, only to find they haven't got items in stock and having to go back. I can order my medication on line and it is delivered to my door. No chasing prescriptions up at the Doctors. Amazing 😊 Saves fuel too.
Carol
May 2025
Get reminders to order
Never run out of your medicine with our handy reminders to order that you can manage from your account. Don’t take your medicine regularly? Just order when it suits you.
